A disaster can make your families face many difficult decisions. Disaster Services helps get you in a hotel immediately and back in a home within a few days. Not just any home, but one that works for your family’s lifestyle and daily needs. We take the time to understand your priorities and we will give you several options. We will be there in person to walk through your temporary home with you and make sure it is a good fit
Stay close to your home/neighborhood
Access to your schools and bus routes
Furnished or unfurnished
Large families, pet friendly, disabled
Access to local amenities and transit
Unusual or custom needs are our specialty
Your insurance company calls this “ALE” or Additional Living Expense coverage, which is designed to allow you to maintain a comparable standard of living after a covered loss.
"I have and will continue to recommend your service to others who have the unfortunate experience of being displaced. During this overwhelming period, details that were critical to our livelihood were likely to be overlooked. I'll be forever grateful that your representatives showed such patience and concern to help us focus."
Terri Savage
Elkridge, MD
"We thank you from the bottom of our hearts. Everyone worked so fast to get us in a more stable & permanent home. All of the people I was in contact with were great. I was overwhelmed, when I saw how nicely the apartment was furnished and how the table was set up in the dining room. My husband was also surprised about how much you did to make it a very pleasant place to live."
Gerry and John Heavener
Bel Air, MD
"We are extremely satisfied & very grateful for the excellent assistance provided by Disaster Services. Staff has been very responsive, helpful, efficient and very kind. You were there to arrange everything when we could not function at our best. It is so good to know that an agency like Disaster Services exists. I don't know what we would have done without you in our time of crisis. Thank you!"
April
Baltimore, MD
"Very, very friendly and each person we talked to were willing to help us.Thank you very much. Keep up the good work for others in need."
Bobby Robertson
Alexandria, VA
"Having lost everything in the fire it really touched my heart to come into my temporary house and find a bed made for me, a kitchen and bath with everything I needed and a table set ready to welcome us."