“We thank you from the bottom of our hearts. Everyone worked so fast to get us in a more stable & permanent home. All of the people I was in contact with were great. I was overwhelmed, when I saw how nicely the apartment was furnished and how the table was set up in the dining room. My husband was also surprised about how much you did to make it a very pleasant place to live.”
Gerry and John Heavener
Bel Air, MD
“We are extremely satisfied & very grateful for the excellent assistance provided by Disaster Services. Staff has been very responsive, helpful, efficient and very kind. You were there to arrange everything when we could not function at our best. It is so good to know that an agency like Disaster Services exists. I don’t know what we would have done without you in our time of crisis. Thank you!”
April, Homeowner
Baltimore, MD
“Having lost everything in the fire it really touched my heart to come into my temporary house and find a bed made for me, a kitchen and bath with everything I needed and a table set ready to welcome us.”
Irene Estrada
Pasadena, MD
“Very, very friendly and each person we talked to were willing to help us.Thank you very much. Keep up the good work for others in need.”
Bobby Robertson
Alexandria, VA
“I have and will continue to recommend your service to others who have the unfortunate experience of being displaced. During this overwhelming period, details that were critical to our livelihood were likely to be overlooked. I’ll be forever grateful that your representatives showed such patience and concern to help us focus.”
Terry Savage, Homeowner
Elkridge, MD
“I call and they take care of things for me or, they communicate back to me. I generally tell them, ‘Just send me the bill, you handle it.'”
Baltimore Property Adjuster
Allstate Insurance
“Disaster Services has quick response time, good geographic coverage, good customer service…keeps policyholder and adjuster informed.”
Washington, DC Area Claims Adjuster
State Farm Insurance
“Disaster Services has provided quick and vital services for temporary housing on many of the claims that require our policyholder to live outside their permanent and damaged residence. Their quick, efficient and friendly service has proven invaluable in contributing to our ability to settle claims in a fair and fast manner.”
Washington DC Area Property Adjuster
Travelers Insurance
